Helpful organisations, helplines and services offering advice, emotional support and guidance for young people, families and professionals whenever extra support is needed.
Everyone has times when things feel difficult. Feeling worried, low, overwhelmed or unsure of where you fit in can happen to anyone. School pressures, life changes, or personal challenges can sometimes make things harder to manage alone.
If these feelings begin to affect daily life, it’s important to know support is available. There are many trusted organisations offering free, confidential advice and listening services. Some provide immediate support, while others offer guidance, information or longer-term help. The services below are safe, supportive and available whenever you need someone to talk to.
Alongside national services, there are local organisations that provide practical support, advice and guidance for families and young people.
Text CAM to 85258 for free, confidential support at any time. Trained volunteers help with urgent concerns such as anxiety, bullying or distress.
Call 0800 1111 if you’re under 19 to speak to a trained counsellor. Calls are free and confidential.
Call 0800 068 4141 or text 07860 039967 for confidential advice if you’re worried about yourself or a young person.
Call 116 123 or email jo@samaritans.org to talk with someone who will listen without judgement.
There are also organisations that provide ongoing information, education and wellbeing support for young people, families and professionals.
An online platform offering safe, accessible mental health support and guidance for young people.
Provides trusted information, advice and resources for anyone experiencing mental health difficulties.
Supports young people and adults by improving understanding of mental health and emotional wellbeing.
A digital wellbeing app offering guided support, tools and coping strategies for managing thoughts and emotions.
Some services offer specialist help for particular situations or concerns. These can be useful if you need targeted guidance or immediate advice.
Text SHOUT to 85258 (or YM if under 19) for confidential crisis support via text.
Call 0800 585858 for support if you need someone to listen or talk things through.
A free app providing information and support for people experiencing domestic abuse or supporting someone else.
Guidance resources are available for families who want to learn more about risks and how to keep young people safe.
Yes, most services listed offer confidential support, though they may act if someone is at immediate risk.
No, you can contact support services whenever you need someone to listen or give advice.
Yes, many organisations support parents, carers, professionals, and young people.
Start with any service listed, or contact us, and we can help you choose the right support.