Useful Support Links

Helpful organisations, helplines and services offering advice, emotional support and guidance for young people, families and professionals whenever extra support is needed. 

Finding Support When You Need It

Everyone has times when things feel difficult. Feeling worried, low, overwhelmed or unsure of where you fit in can happen to anyone. School pressures, life changes, or personal challenges can sometimes make things harder to manage alone.

If these feelings begin to affect daily life, it’s important to know support is available. There are many trusted organisations offering free, confidential advice and listening services. Some provide immediate support, while others offer guidance, information or longer-term help. The services below are safe, supportive and available whenever you need someone to talk to. 

Support Services Available

Local Support Services

Alongside national services, there are local organisations that provide practical support, advice and guidance for families and young people. 

National Support Organisations

CAM Support Messenger

Text CAM to 85258 for free, confidential support at any time. Trained volunteers help with urgent concerns such as anxiety, bullying or distress.

Childline

Call 0800 1111 if you’re under 19 to speak to a trained counsellor. Calls are free and confidential.

Hopeline UK

Call 0800 068 4141 or text 07860 039967 for confidential advice if you’re worried about yourself or a young person.

Samaritans

Call 116 123 or email jo@samaritans.org to talk with someone who will listen without judgement.

Wellbeing & Advice Services

There are also organisations that provide ongoing information, education and wellbeing support for young people, families and professionals.

Kooth

An online platform offering safe, accessible mental health support and guidance for young people.

Mind

Provides trusted information, advice and resources for anyone experiencing mental health difficulties.

Charlie Waller Trust

Supports young people and adults by improving understanding of mental health and emotional wellbeing.

Wysa

A digital wellbeing app offering guided support, tools and coping strategies for managing thoughts and emotions.

Additional Support Resources

Some services offer specialist help for particular situations or concerns. These can be useful if you need targeted guidance or immediate advice. 

Shout Crisis Text Line

Text SHOUT to 85258 (or YM if under 19) for confidential crisis support via text.

CALM

Call 0800 585858 for support if you need someone to listen or talk things through.

Bright Sky App

A free app providing information and support for people experiencing domestic abuse or supporting someone else.

County Lines Information

Guidance resources are available for families who want to learn more about risks and how to keep young people safe.

FAQ

frequently Asked Questions

Yes, most services listed offer confidential support, though they may act if someone is at immediate risk.